Step 1
Give your customer a regular receipt or purchase invoice that includes:
Their name
Their non-EU country of residence
Their passport number
If you’re unable to include these details in-store, you can:
Email the invoice with buyer details to the customer
Or provide them with a Tax-Free form
Step 2
Give your customer a Vatfree.com information folder. This explains what they need to do.
See: what to do
Step 3
If your customer still has questions, feel free to check or share our contact info:
Telephone: +31 88 828 37 33
Email: [email protected]
Step 1
Use your POS (cash register system) to print a Tax-Free receipt.
Step 2
Give your customer a Vatfree.com information folder.
More info: what to do
Step 3
If they have questions, here’s how they can get help:
Telephone: +31 88 828 37 33
Email: [email protected]
Step 1
Print or send a receipt or invoice to your customer. You can also send a digital invoice to their email.
Step 2
Open the Vatfree.com app on your device, then:
Insert the purchase details
Insert the customer details
Insert the customer’s email address
Press send
Give your customer the Vatfree.com information folder.
See: what to do
Step 3
If your customer still has questions:
Telephone: +31 88 828 37 33
Email: [email protected]