After passing by Customs, you need to provide proof of export to approve your claim for the store. How you do this depends on whether your receipt was digitally validated or manually stamped.
Digital validation (Netherlands, Dutch store receipts)
If your receipt was digitally validated by Dutch Customs, you do not need to upload anything.
The digital proof of export is already registered in our system, and we will automatically start processing your claim.
Manual validation (all other EU receipts and non-Dutch stores in NL)
If your receipt was manually stamped at Customs, you need to upload a photo of the stamped receipt in the app.
Already registered a receipt before Customs?
Find your receipt in the app and select the blue button [Click here if this receipt is stamped]. The app will then ask you to upload photos.
Registering a receipt after Customs?
Add a new receipt and indicate in the app that you already received a stamp or digital validation from Customs. The app will then prompt you to upload a photo.
💡 Customs will either put a physical stamp on your purchase documents or provide a digital customs validation for eligible Dutch receipts.
💡 Please make sure your photos are of good quality and all details on your documents are clearly visible.
💡 You can upload more than one photo.
