What if I find a lower service fee somewhere else? /
We guarantee the highest refund in the Tax-Free market.
If you find a higher refund for the same purchase from another Tax-Free provider, we’ll match it by lowering our service fee.
To qualify, please submit one of the following:
- - A Tax-Free form you received from the store at the time of purchase, showing the Tax-Free company details and the exact refund amount for that purchase.
- - An email confirmation from another Tax-Free company, stating their service fee and/or refund amount for that particular purchase.
Please note: refund rates and fees can differ by store and by country. That’s why we can only adjust our fee when proof is provided for the exact same purchase and store.
